What happened to my reports

[sweet_peach]

I noticed about a week or two ago that the Square appointment app on my (Google Pixel) phone no longer shows the correct and updated daily/monthly reports. So just yesterday I tried signing out and signing back in, nothing. Today I uninstalled the app and now it doesn't show any reports! What has happened?! Has anyone else had this problem ? 

[Stacelyn24]

I haven't had any issue seeing my reports on cell phone but I have an iphone.  Contact Square Customer Support to report the issue to see if perhaps they are/having issues with the app working correctly on certain cell phones.

Hope this helps you a little 🙂

[sweet_peach]

I've been using Square for 10+ years on an Android phone and have never had an issue such as this. And my prior experience with Squares customer service is not one to brag about.. but, I gave it another shot anyway. So I've already sent a few emails to CS and it's just a waiting game. But thank you for your reply, I really appreciate it! 

[JJ_]

Hey there @sweet_peach Since you have already uninstalled the app and done your fair part of troubleshooting. The only thing I would recommend is testing from another device to confirm if it's a local issue to your Android device. I haven't seen any reports of this experience on Android devices.