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Weebly telling me I can't publish without upgrading to a custom domain. I already have one.

I've had a custom domain for 6 years, I just renewed for 5 years last year. Why is Weebly telling me I can't publish now without a custom domain?

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Square Community Moderator

Hey there @Compassionate  and welcome to the Seller Community.

 

At this time a paid plan is required in order to be able to publish using a custom domain. I recommend reaching out to our support team so they can assist in upgrading at a discounted price. When you have a moment, please reach out directly by logging into your Square account and heading here.

JJ
Community Moderator, Square
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Was a notification sent out regarding this change in features/pricing? 

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Square Community Moderator

Hello, @kmcca006 👋 Violet here, following up for JJ. It looks like you still looking for an answer to your question, so I kept the ball rolling on your inquiry.

The initial email went out Monday, December 12, 2022, with a 30-day notice. The deadline for Sellers to upgrade to a hosting plan is January 12, 2023.




I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
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I have been using a custom domain with Square for almost a year on the free plan, having paid a fee for the domain when I transferred hosts. I briefly paid for a plan with Appointments but not Online. Now when I try to make updates to my site, Weebly gives a message about needing to upgrade to publish to a custom domain. When did this change happen?? I last posted updates in November with no issue.

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