x

Weebly telling me I can't publish without upgrading to a custom domain. I already have one.

I've had a custom domain for 6 years, I just renewed for 5 years last year. Why is Weebly telling me I can't publish now without a custom domain?

640 Views
Message 1 of 5
Report
4 REPLIES 4
Square Community Moderator

Hey there @Compassionate  and welcome to the Seller Community.

 

At this time a paid plan is required in order to be able to publish using a custom domain. I recommend reaching out to our support team so they can assist in upgrading at a discounted price. When you have a moment, please reach out directly by logging into your Square account and heading here.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
598 Views
Message 2 of 5
Report

Was a notification sent out regarding this change in features/pricing? 

541 Views
Message 3 of 5
Report
Square Community Moderator

Hello, @kmcca006 👋 Violet here, following up for JJ. It looks like you still looking for an answer to your question, so I kept the ball rolling on your inquiry.

The initial email went out Monday, December 12, 2022, with a 30-day notice. The deadline for Sellers to upgrade to a hosting plan is January 12, 2023.




I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



502 Views
Message 4 of 5
Report

I have been using a custom domain with Square for almost a year on the free plan, having paid a fee for the domain when I transferred hosts. I briefly paid for a plan with Appointments but not Online. Now when I try to make updates to my site, Weebly gives a message about needing to upgrade to publish to a custom domain. When did this change happen?? I last posted updates in November with no issue.

558 Views
Message 5 of 5
Report