“Unable to perform request please reload page and try again”

[Comfortfurnitur]

“Unable to perform request please reload page and try again” happens every time it tries to auto save and fails in website editor. Was working fine before. Tried it on laptop, iPad, and iPhone same results. Also tried on safari, firefox, explorer. Same thing. Downloaded the weebly app and it says “site not supported editing this site is not currently supported” which I’m guessing is a whole different problem.

3am help please ... and thank you

[Arie]

I'm sorry to hear trouble has brought you to the Seller Community, @jazzeconcepts! Can you let us know which browser you're using, and if you've attempted any troubleshooting steps from this thread yet? 

[Ohmommacookies]

Hello. 

I am trying to edit my website and solely by rearranging sections on my Order Online page, however, if I do anything to my “Embed code” page, which is a calendar from Canva, I’m also getting the unable to perform request……Reload message. I can’t even delete the section to try and put a new one in.  Any thoughts? I’ve cleared history, tried different devices although they’ve both used safari. 

[_Violet]

Hi @Ohmommacookies - I'm sorry to hear that this issue with your Square Online Store has brought you to the Seller Community 

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account and settings with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Square Online Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.