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Unable to Login to Squareup Using Safari

Just in the past week or so I have been unable to login to Squareup using Safari. I get an error telling me to enter a valid email address. The email address is valid and works fine using Chrome. I am having the same problem using Safari on my iPhone. Called tech support and they told me to clear the cache and website data. I did that but it didn't work. Is anyone else having this problem? Can't be just me as I'm having the same problem on my Mac and iPhone.

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Hey there @littlegrocery1.  Unfortunately, it still could just be you.  Here are a few other possibilities.

 

First, when you cleared the cache and website data, did you clear it for ALL apps and websites, or did you just select certain ones that looked like Square sites/apps?  If you didn’t clear the entire cache and website data library, this could indeed still be the problem.

 

Second, if you are using saved login credentials using the Apple Password app (which is new), I found that the migration from the old settings passwords to the new Passwords app caused a few issues with signing in to other websites.  So, I’d recommend writing down your email and password, then deleting it from the Passwords app.  Try signing in manually and type in the email and password.  Hopefully, it will be that easy and you can save them again for future use.

 

Lastly, if that doesn’t work, I’d recommend resetting your squareup.com password. If you do that, do NOT autofill your email address — type it in manually to be sure.  Hopefully it will recognize the email address and then allow you to save it with the newly generated password.

 

 

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है

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Square Champion

Best Answer

Hey there @littlegrocery1.  Unfortunately, it still could just be you.  Here are a few other possibilities.

 

First, when you cleared the cache and website data, did you clear it for ALL apps and websites, or did you just select certain ones that looked like Square sites/apps?  If you didn’t clear the entire cache and website data library, this could indeed still be the problem.

 

Second, if you are using saved login credentials using the Apple Password app (which is new), I found that the migration from the old settings passwords to the new Passwords app caused a few issues with signing in to other websites.  So, I’d recommend writing down your email and password, then deleting it from the Passwords app.  Try signing in manually and type in the email and password.  Hopefully, it will be that easy and you can save them again for future use.

 

Lastly, if that doesn’t work, I’d recommend resetting your squareup.com password. If you do that, do NOT autofill your email address — type it in manually to be sure.  Hopefully it will recognize the email address and then allow you to save it with the newly generated password.

 

 

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है
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