Transaction history is not showing up.

[ShaunEnterprise]

We processed payments and customer’s bank statements show that payment was received but there are no transaction history. Anyone ever experience something like this? 

[BernadetteA]

Hi @ShaunEnterprise 👋

Thanks for reaching out to the Seller Community. We have limited access to accounts through this page, and we're unable to discuss private information on a public page. 

I highly recommend reaching out to our support team if you are still having issues so that a rep can troubleshoot this with you one-on-one. 

You can reach the team by clicking the link here.