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The title of this thread has been updated from: "Square not working"
Trying to bill a client on phone (without a CC) but can't do anything as the circle just keeps circling? Are they down and if so, how long?
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Hi @cplnjw - Can you tell us a bit more about how you're trying to input the card? Are you on a phone or your computer? The more details you can offer, the better we can help you troubleshoot!
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On my phone with no card... Square says "we're currently experiencing difficulties" but I don't know how long that has been...
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Here are some troubleshooting tips for POS: https://squareup.com/help/us/en/article/4992-square-point-of-sale-app-troubleshooting
There's a new version of the app out today, so you can update to that to ensure everything is working too!
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Hey @Mac1mac,
I moved your post to an existing thread where the troubleshooting for the app was shared.
Check out the Support Center article linked above.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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