Shipping Charges from WooCommerce not transferring to QuickBooks as shipping charge.

[charma]

I am super new to the WooCommerce and QuickBooks integration, so please bear with me. In WooCommerce, the shipping method used is USPS Priority Mail, which is what transferred over in the WooCommerce Square app into the Square sales record. When this transaction transferred to Quickbooks Online through Sync with Square, the USPS Priority Mail shipping charge shows up as Square Item with the USPS Priority Mail as its description and the discount is applied to it as if it were a line item. How can I get the shipping method to appear as a shipping charge or as Square Shipping on the QuickBooks Invoice? 

[Kassi_ · Accepted solution]

Hi @charma - 

This would be a question for QuickBooks directly. We don't have any control on how the information appears with their system. If they are unable to shed some light on that, please let me know. 

[Kassi_ · Accepted solution]

Hi @charma - 

This would be a question for QuickBooks directly. We don't have any control on how the information appears with their system. If they are unable to shed some light on that, please let me know. 

[charma · Accepted solution]

So the solution ended up being that I create an item here on Square called USPS Priority Mail and categorize it as Freight that does not track stock levels. That is the name that Square gets for the shipping charge from my WooCommerce store. Then, I had to create the noninventory item in Quickbooks with the same name and the account is Shipping Income. The next import into Quickbooks synced the information correctly. The information on this is very sparce within Quickbooks. So, hopefully this will help someone else searching here.

[GroundedKids]

We are experiencing the same situation but we have tried your solution and it does not seem to work for us.  In Square we see the shipping identified as 'Priority Mail&#0174'.  This is the name we used as suggested when creating an item in Square and setting up in Quickbooks.  Did you have to rename anything in WooCommerce to see 'USPS Priority Mail' show in Square?

[nika]

@charma Any insight to share with @GroundedKids?