Adam_Cs
09-24-2020
08:51 AM
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Samsung a20e not pairing
Hello,
I have a Samsung Galaxy A20e and it refuses to pair with my small square reader. It says developer options not supported, but I have turned off developer options on the phone. Have also followed the step by step resets on this forum for non pairing equipment.
Please could anyone confirm if the device works with this phone?
Many thanks
Adam
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1 REPLY 1
tranguyen
09-24-2020
10:40 AM
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Hi @Adam_Cs, really sorry to hear you are having troubles paring your reader!
The Samsung Galaxy A20E is not currently tested and supported by Square. To help you figure out exactly what devices you can use, check out our compatibility page to see that Android devices that we can guarantee will work.
I hope this will help, let me know if you have any question!
Tra | she/her
Community Engagement Program Manager, Square
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Community Engagement Program Manager, Square
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