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Removed employee still gets email when we tweak settings

We had to turn off 2-step verification briefly. Apparently, all past and present employees got an email about the change. A former employee is rightfully asking to be taken off from receiving these emails. Why are they even getting them at all if they'e been removed from the Payroll Team?

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@Radio1

 

As this is pretty specific to your Account, and I've escalated this case to our Payroll team and they will reach out shortly.

kellyj
Technical Program Manager: AI
Square Inc
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Thanks - I repleid to their suggestion to deactive them on Employee Mgmt as well - but, they already were.

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