Pickup and delivery times wrong in shopping cart

[BeauCateringMkt]

I have specific pick-up times on Mon-Wed-Fri from 4:00-5:00 pm - specified in the Pickup Options AND Delivery times from 2:00-5:00 pm on same days - also specified correctly under Delivery.

The shopping cart says pick-up available after 4:00 pm and if I choose delivery it says 4:00-7:00 pm - the start time happens to be exactly one hour from actual, live time.

Please help - very confusing for customers - I'd turn it off if I could but I can't do that either.

[Kassi_]

Hey there @BeauCateringMkt - 

Do you have any prep times set up? That can cause the discrepancy with the delivery and pick-up times. 

I will keep an eye out for your reply👀. 

[BeauCateringMkt]

I can't turn the prep times off

[JustinC]

Hey @BeauCateringMkt -stepping in for Kassi here 🙂

A prep time is required for pickup. There's no way to disable that feature.