Payment receive through website not showing in "deposits" but is in gross sales.

[CigarsandScotch]

We received and order last night, and one this morning through our website. Last night's order was processed no problem. This morning's shows under gross sales and is shown as completed, but is not showing up in our "deposits" section. We have not received any recent emails from Square regarding our account nor do we have any notifications on the account. Is this just a glitch? IT's only been an hour, but you know - would like to know before other customers order if there is a problem! The Square processor plugin is updated on our website now, but was not updated to the latest version when these two transactions came in. Not sure if that matters, but throwing it out there!

[Chad]

Hello @CigarsandScotch! 

Since this issue has to do with your accounts deposits we can't discuss it here. For your privacy, I had our Support Team reach out to you via email. I recommend checking your inbox for other emails related to your Square account as well. 

If you still have questions please let me know! 😀