Out of Stock and Not Available

[ONFAME]

Why are my items Out of Stock and Not Available https://square.link/u/LWtyeLGA

[ryanwanner · Accepted solution]

Hello @ONFAME !

Is this just a straight payment link you send out to people, or is this part of your website?

If it's part of the website, my bet is that there is a fulfillment mismatch happening. Check your fulfillment types on your dashboard (Dashboard -> Account & Settings -> Fulfillment) and make sure you have pickup, delivery, or shipping enabled. Then, make sure that the Band Polo item has the same fulfillment types selected. If you have different fulfillments on the item than the site I've seen out of stock issues happen.

If it's a payment link, there may be a misconfiguration hiding on you. Check the settings at Dashboard -> Payments -> Payment Links -> Settings -> General. There may be a fulfillment issue near the bottom of this page.

Hope this helps!

[jeanette]

I had a similar problem with a newly added listing that displayed "Out of Stock" on my website, although there was a quantity in stock, and all the stock settings seemed okay.

I resolved it by going into my item's settings, clicking the number on hand link - you may see a Manage Stock link - to the far right of the Stock section, deactivating the "Tracking" option, and saving the changes.

Then I reactivated the "Tracking" option, reset the "stock action" option, re-entered the amount in "Stock on hand," and saved again.

It's like rebooting a computer to fix a glitch, but in this case, options were reset.

It worked for me.