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Not Accepting Credit Cards

Recently had a parent from our school who was trying to make an online payment message me stating the following:

 

"I kept receiving the following error while trying to make an online payment: We are unable to complete your request at this time. Please try again."

 

Then she followed up with:

 

"When I called my credit card provider this evening because my credit card was declined again they transferred me over to the fraudulent department. When I asked them why my card was declined they said it was because the place I do business with was using Square to process my order and that Square has been flagged by my credit card provider. They said they have had a lot of fraudulent transactions with Square and will not allow any company to proceed with my payment. "

 

What's up with this?

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Square Champion

I’d ask the parent to submit that in writing. 

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