x

My "custom" category has stopped calculating taxes

My "Custom" category has stopped calculating taxes! My settings are still set for 7% tax AND the "Custom" category is checked! HOWEVER  .. as of last night, my sales tax is not automatically calculated when I enter a custom item

828 Views
Message 1 of 4
Report
3 REPLIES 3

Hello @KIKI

 

That's definitely weird. Have you tried removing the custom amount item and re-applying it? Or deleting the tax entirely and then re-creating it? 

 

I'll keep an eye out for your reply! 

814 Views
Message 2 of 4
Report

Thank you @Chad

I did remove the amount & reapplied it unsuccessfully.

 

I will try your suggestion of completely removing the tax then reapplying it! Fingers crossed that will resolve it issue! I will definitely keep you posted! ❤

 

Kiki

811 Views
Message 3 of 4
Report

any luck?

448 Views
Message 4 of 4
Report