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Is there another way to get a refund if my Seller declines my refund?

I was just wondering because if I were to buy, I would like to know in advance if the refunding process was guaranteed because my seller seems weird and may be a scammer.

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Square Community Moderator

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Hi @bradytrann , welcome! We’re excited to have you join the community and see this is your first post.

 

As @TheRealChipA  mentioned, once a refund has been initiated, nothing further can be done from the customer’s side. I hope this information is helpful. If you have any additional questions, feel free to reach out. Wishing you all the best!

MayaP
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Hey there @bradytrann.  Customers can’t decline refunds.  They are sent to their original payment card automatically, with no intervention on their part.

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
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जो है सो है
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Square Community Moderator

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Hi @bradytrann , welcome! We’re excited to have you join the community and see this is your first post.

 

As @TheRealChipA  mentioned, once a refund has been initiated, nothing further can be done from the customer’s side. I hope this information is helpful. If you have any additional questions, feel free to reach out. Wishing you all the best!

MayaP
Square Community Moderator
Sign in and click Mark as Best Answer if my reply answers your question
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