when I make an item and add inventory under the ITEM button, it will show I have inventory in my library. However when I go to edit them under the ONLINE tab, it will show a '-' where stock is. Also when I go to update my stock under the ONLINE tab, it shows 'unknown' under my store name. Not sure if that means anything or not.... Can anyone tell me why it shows stock in the ITEM tab, none in the ONLINE tab, and OUT OF STOCK on my store? My brain is about to explode....
Hey @PKCookies 🍪
Sorry to hear that this has been such a headache.
I highly recommend reading this Support Center article. It goes into a bit more detail on how to manage Square Online inventory, but also how inventory automatically decreases when customers purchase items from your website and syncs with your Square Item Library.
Please take a look at the article and let me know if you have any follow up questions.
