x

Instant transfers not instantly transferring

I have made I stay transfers on my account and nothing has been transferred yet. I’ve received many instant transfers before and all my banking information is correct. It’s not an issue with my bank. It’s an issue with square app. I paid the instant transfer fee and nothing had come through and it’s under scheduled transfer category. I would just like the fees to be removed since it’s taking so many days. It’s not longer instant. And how longer will this go on. I still haven’t received my money. I made one transfer on Wednesday and Sunday and it’s Monday now and still haven’t received any of the “instant” transfers before funds. 

402 Views
Message 1 of 4
Report
3 REPLIES 3

 I am having the same issue.  Instant transfer not working, I only do one per day.... 

182 Views
Message 2 of 4
Report

Same issue here. I was on the phone and chat support during every free moment I had to day. I talked and chatted with 5 different people. The only thing they kept saying was "it's not our fault your card is declining the transfer. Call the bank" funny how everything worked just 2 days ago. I called my bank and they looked up the error message and it's because whatever format square is sending it in is not including the expiration/cvv.  They literally told me to have square do the transfer manually and it would resolve the issue.  I told 3 people at square this. And they only came back with "it's not us, it's your banks problem.  Even when other people do their job they won't resolve the issue.  As soon as I get my money I'm done with square. Too many issues. I urge everyone else to do the same

156 Views
Message 3 of 4
Report

I wandered if it was a square thing.... the bank told me same thing, and said they had a lot of people calling in about it... I hope square gets it figured out.  Thank you for emailing.

118 Views
Message 4 of 4
Report