IPAD reset

[Nsteele]

Our IPAD reset itself and is not longer working at all.  We want to do a factory reset on it but do not have the original information from the person who set it up.  Are we going to need to replace or can an Apple Vendor crack that?

[RHatch]

Read this article to help you reset it. http://osxdaily.com/2014/12/23/forgot-apple-id-password-reset-recover/