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I'm getting an error message when I try to mark an order shipped.

I keep getting an error message that says, "Opps something went wrong" after I select a carrier and enter the tracking number to try an clear the order from the list of active orders.

 

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Square Community Moderator

Hi there, @craiglpost 👋 Welcome here to the Seller Community! Happy to have you!

 

So sorry to hear about your issues while shipping products. Issues like the one you are describing can often be traced back to the browser or software you are using.

 

Would you mind walking through these troubleshooting steps? They will insure both your browser, as well as your device itself, are both up to date.

 

Keep us updated on your progress!

Joe
Community Moderator, Square
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