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I am unable to identify a Square POS charge on my bank statement. How do I find the merchant?

I see a debit on my checking account for a purchase I do not recognize. It shows a terminal #, SQ, a name (I don't recognize) and date, but when I look it up on the "find transaction" form it does not show up. It shows my ATM card, which I rarely use for a purchase.  How do I locate this merchant?

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Square Community Moderator

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Hi @JS8

 

Thanks for posting ๐Ÿ‘๐Ÿผ

 

When you make a purchase from a Square seller, your credit card statement shows the characters SQ*, the seller name or business name, and the business type. Charges can appear on your statement in a few different ways, especially if they don't have a business name listed.

 

The best way to locate this seller is to reference your receipt. If you weren't sent a receipt, you can look up your payment receipt from this page

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Square Community Moderator

Best Answer

Hi @JS8

 

Thanks for posting ๐Ÿ‘๐Ÿผ

 

When you make a purchase from a Square seller, your credit card statement shows the characters SQ*, the seller name or business name, and the business type. Charges can appear on your statement in a few different ways, especially if they don't have a business name listed.

 

The best way to locate this seller is to reference your receipt. If you weren't sent a receipt, you can look up your payment receipt from this page

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I am looking for the merchant name on my transaction with him.  Square authorization code is 05628-D, date was 11/23

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