I am no longer receiving my text or email notifications about upcoming appointments...

[nishasupahan]

Under Staff I have my phone and email information and both notifcation boxes are checked. I was recieving them but after changing some info on the staff page I no longer am. 

[Tom]

Hey @nishasupahan, sorry to hear about this.

I just checked on this and everything should be good to go from our end.🤔 If they're still not going through, I'd recommend that you reach out to our Support Team directly and let them know which phone number/email should be receiving the alerts. We'll make sure this gets sorted out!

[nishasupahan]

I went ahead to support. But I have yet to hear back. Thanks!

[Sean]

HI again @nishasupahan. We'll be sure to let the supporter assigned to your case know that you'd appreciate an update. Thanks for your patience!