How to verify account?

[leilahaha]

Hello! I have been working on my website for a while, and every time I try to publish my account, it says that I have to verify it even though I am logged in to Weebly, it tells me to contact support (which I have, however, nothing happens and it has been days). I have also checked my emails for verification, but nothing seems to pop up, please help, as I don't want to start all over again.

[Summer2024 · Accepted solution]

Hi there @leilahaha! 

I am sorry to hear you are having difficulties verifying your account! 

I do have some clarifying questions. Is it wanting you to verify your domain? Or is it wanting you to verify your identity for your Square account? 

You can still complete the Square sign up process without submitting your photo ID for verification, however you will not be able to accept payments or publish your website with Square until this step is completed. 

If you still need to complete identity verification, you will see a prompt in your Setup Guide to Verify Your Identity. Click to go back to the verification flow where you can upload your photo ID. If you upload your photo ID and selfie for verification during the signup process, you can see if your verification has been approved or if it’s still pending from the Setup Guide in your Square Dashboard.

Please see this Support Article for additional information on verifying your identity. 

If you are being sent in a loop, would you mind trying the following troubleshooting steps and see if that would help?

• Make sure your browser is up to date.
• Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
• Switch to a supported browser, such as Google Chrome.

I hope this will help get you up and running! 

[JonesCareClinic]

i believe it is to verify identity