Re: How do I get the sound notification back for o...

AntAtBellaLuce · ‎07-26-2023

I used to hear a cha ching sound when an order cones in. Now there is no notification at all. I checked my settings and notifications are turned on for both square and weebly. This is an issue for sure.

JJ_ · ‎07-28-2023

Hey there @AntAtBellaLuce

I am sorry to hear about this situation. One thing I can recommend would be uninstalling the app and installing it again, If you still don't receive the notifications then I recommend reaching out to our Support team. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday.

You can also get in touch with our Messaging and Email Support Teams here.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

marciobrenes12 · ‎08-29-2023

There has not been an update for the WEEBLY app in Years, please give us a truthful answer, we've tried everything and still the notifications CHICHENG do not work.

mintandcoco · ‎11-29-2023

The push notification is a system sound. Is there anyway to restore the original "cha ching"?

marciobrenes12 · ‎08-29-2023

are your notifications working now?

How do I get the sound notification back for online sales. Particularly the Cha Ching sound