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How do I get my old domain name disconnected
I need to have the original domain name removed from the Square name servers.
BACKGROUND. I initially set up my square shop using a domain name that I purchased. However, it was not secure. So I purchased a domain name through square. Now, I am having trouble using the domain name that I set up to do domain forwarding. I think square has an entry for my original domain in their name servers. I think square needs to remove my original name from their name servers so I can manage my domain using my name servers again.
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HI, you can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.
Contact Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
TERRI
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