For quicker resolution, and because here on this seller forum we do not have access to sensitive account information (like funds), you should call Square Support directly at (855) 700-6000
I’ve noted that there are few such error reports about “add money error” displaying, but so far I’ve not been able to locate any better answer than the one I just gave you. Nothing here is pointing to what is causing the problem.
Best of luck, and apologies for not having a more satisfying answer.
I will add that I just tried to add money and I got the message “Square is unavailable. Please try back later.” And I just looked at my online dashboard at it was having issues. Finally I went to issquareup.com and learned that they are having dashboard issues. So, this might just be a temporary thing??
