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Hello! I was seeing if anyone has received a new loan offer with one of the points saying “needs work” . What happened is I had a customer come in using a business Mastercard, I didn’t think anything of it. They frequented my business (small hometown bar) 9 times in about 10 days. A month later all of the payments made were disputed. Now when I go to look at my eligibility factors it says “needs work” on account activity. That I have had 9 disputes in the last 12 months. I’m just trying to figure out if I should be expecting to wait 12 months before any type of loan consideration comes my way. I am currently at 71% paid off and was definitely anticipating getting a new offer around this time. Any information or experiences would be greatly appreciated!
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Hi @Chelseahitt
So to start off, I am not completely sure on this, as Square's Loan algorithm is pretty unique to say the least. I view the phrase "needs work" as basically saying "you're not eligible at this time". In your situation that phrase could be referring to the chargebacks., but I have no idea on that personally.
I assume that you have disputed the chargebacks with Square, or been in contact with that customers bank?
I've had offers come in before in the past that ranged from 60% to 82%+ .
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