Does Square have a help desk when my site is malfunctioning or is the community the help desk?

[RLevkoy]

Does Square have a help desk when my site is malfunctioning or is the community the help desk?

[Goldneye]

HI, the Community Board is the seller to seller community, with individual people attempting to help.

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.