Hey there @Jweiser1. There are lots of reasons why debit cards might not be supported in Square. I know one for certain. Some debit cards require PINs and do not allow transactions to be processes as credit by bypassing the PIN. If your new credit union is one such bank, then you’re out of luck unless the credit union changes their policy.
Another reason is that your credit union is not on one of the supported networks. Supported networks are Visa, Mastercard, Amex, Discover, JCB and UnionPay.
Other than those two, you’ll need to reach out to your credit union. I’m betting you aren’t the first person to ask this question. They probably know.
Ok. So, it is a MasterCard network card, then. I didn’t know because that information was not in the original post. You can ignore that possibility, obviously. The other one (your CU requires PINs at all times) still could apply, though obviously I do not know for certain. I was trying to come up with possibilities. Honestly, I would reach out to my CU. They may have restrictions on their debit cards that are not common and are getting in the way.
