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Custom Domain Not Working

I have my store all setup but my custom domain doesn't seem to be working. I've connected everything correctly and it says everything is good but for the last week, it still is not working. I've double checked with my domain host and everything is good on their end. does anyone have a solution to this problem? I don't use subdomains so connecting that would be useless. Help!

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Admin

Best Answer

Updating this thread

 

Here's the most recent instructions for transferring a existing custom domain to Square. 

 

Note: At this time, we can only accept .com.net, and .org domains for transfer.

 

Let me know if you have any questions about this by tagging me in your post! 🤓

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how did register.com hijack permissions in the transfer. Weebly/Square asked me to pay and said they'd take care of the transfer. Permissions on hostgator side was fine. It is now in purgatory in between the two. I can't even get help with weebly/square to see what new nameserver should be to change it. No customer service at all and I upgraded in order to get that. 

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Can someone please help! I have paid twice to transfer domains and still my .com is not showing up in searches. My website has already been build and has been ready to go. The notification states that the website is published, but, it is NOT. Please Help! This is frustrating and professionally embarrassing. Thank you. 

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My domain have the wrong email. It supposed to be yoafricanjewelry.com

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Can you please change my domain address it supposed to be yoafricanjewelry.com

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Square Community Moderator

Welcome to the Seller Community, @Yoafricanjewelr 👋

 

I see that the domain is connected to one (of four) sites in your account. 

 

Did you already get this sorted out, or do you still need assistance with connecting the domain name to your website

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I purchased a domain through square just to keep everything on square for my store. I also upgraded store so I could use a custom domain. It shows where I payed for the domain but it does not show in my list of domains so I can connect it to my website. I am building links to my store and I am using the free domain and I am going to have to redirect all those links as they get into the depths of the internet. I have spent the time on a chat to finally get someone other than a bot and they told me that they were having some issues and working on it. I need help my domain is ramblinganglerjigsandrigs.com

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Square Community Moderator

Welcome to the Seller Community, @ramblingangler 👋

 

I'm happy to look into this for you, however, I the domain you provided is not pulling up an account. Can you please confirm the spelling? 

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