Contactless reader won’t read cards 4 red lights come on

[bbowgal]

I have followed all the contactless reader troubleshooting 

i put a card in and 4 red lights come on.. won’t accept any cards had to type in all transactions for one of the busiest days of the year. Doesn’t say it’s broken. Says it’s connected but won’t read any card. Thanks 

[katieand]

Hi @bbowgal - What type of device are you trying to pair the contactless reader to? That will help us with troubleshooting! 

Also, if you need a faster response, I suggest you give our CS team a call. They can help you get to the bottom of this!