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Clock in: "Request Failed"

Hello!

We arrived to our store today and our staff was not able to clock in as usual onto our Square Registers. We tried on other devices, as well as resetting the registers and we received the same message.

 

Full message after clocking in:

"Request Failed. We were unable to process your request. Please try again."

 

Is there a reason why this is happening? Or is there an issue with Square's systems?

 

Let us know!

Thank you!!

Family operated retail clothing store.
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Square Community Moderator

Hello @cscstore

 

Looks like we experienced intermittent issues on the day you wrote in, but they have since been resolved. 

 

Let us know if you are still experiencing issues. 

 

Thank you!

Frances
Community Moderator, Square
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