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Cha-Ching Notification Sounds on Weebly App

My weebly app recently updated and now I no longer get the cha-ching notification sound when I receive online orders. Is there anyway to enable that sound notification again? 

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Square Community Moderator

Best Answer

I'm really sorry you all are experiencing this issue. It looks like the bug is still open, unfortunately, but I've left a comment for the team that we're anxiously awaiting an update here. 

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64 REPLIES 64

Thank you! It was nice to hear the cha-ching again!

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Square Community Moderator

We love it! Glad it's back for you, @WALavender! Don't hesitate to reach out if anything else comes up  📈

Joe
Community Moderator, Square
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How do I get my notification sound of coins falling when I receive cash from someone back?

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This issue just returned for me. It had been working fine, but for the past 2-3 days, I’m not getting notifications again. Any ideas?

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I also stopped getting the sound notifications again in the last few days. @Alex_ @Joe is there a solution to this issue?

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Yes, it is not working again. Third time in the last 6 months. Hurts out customer service and put extra stress on staff. Fix please.

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Cha-Ching is not working, and there is also no visual notification now. Thankfully I'm also set up to get an email. 

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Square Community Moderator

Hey everyone,

 

This issue is still being worked on with Weebly engineering. Really sorry for the trouble and hopefully it'll be fixed soon. 

Ashley C
Community Moderator, Square
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Really need the cha-Ching back or at least the notifications! It is super helpful otherwise staff have to keep refreshing the app to receive notifications of new sales! This has got to be fixed by soon! Thank you!

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Yes, soon I hope. Lots of customer services misses with no notifications. And stressful!

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Any chance of having this fixed by the weekend???

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Any update on this? It would be very helpful to have this working for the weekend!

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Any update on this issue yet?

I miss hearing the ChaChing and it is getting rather tiresome constantly checking the app for new orders.

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I actually started hearing the Cha-Ching again this week! Hopefully it's a permanent resolution.

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Hi!

 

On Jan 20 after updating my iPad for the umpteenth time, I finally experienced the return of the Cha-Ching sound!! It’s been back for the past week - maybe try installing updates, and restarting. Good luck! We were losing our marbles over the lack of notifications, too!

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Has not been working for over a week again. Any resolution coming?

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Square Community Moderator

Best Answer

I'm really sorry you all are experiencing this issue. It looks like the bug is still open, unfortunately, but I've left a comment for the team that we're anxiously awaiting an update here. 

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Is there an update on this? I actually don't know how more people aren't asking about this. It's REALLY difficult to stay on top of orders when you don't get notifications.

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We're keep having this issue over and over again and it get fixed and happens again. We don't get an notifications on our iPhones or iPads anymore. Can this issue resolved ASAP?

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It was finally working again, for about 5 days, now the Cha Ching sound has stopped again. We missed on 4 orders today due to this.

 

Can we get this fixed?

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Message 41 of 65
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We're keep having this issue over and over again and it get fixed and happens again. We don't get an notifications on our iPhones or iPads anymore. Can this issue resolved ASAP?

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