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Cannot remember pin number

Super frustrating. Cannot figure out my PIN number. How do I retrieve it?

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Message 1 of 22
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1 Best Answer
Admin

Best Answer

Hey @debkaplandesign!

 

Are you referring to your 4 digit owner passcode? If so, please go to Square Dashboard > Account & Settings > Edit owner passcode.

 

Let me know if I misunderstood you or you were referring to a different kind of pin! 🌠

View Best Answer >

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21 REPLIES 21
Square Community Moderator

Hey @JonnyRancher,

 

I'm not sure what you mean by PIN number.

 

Can you be more specific or where you're having to enter a PIN?

Ashley C
Community Moderator, Square
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Message 2 of 22
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How can I reset my 4 digit pin? Every 4 digits I put in are wrong, I guess I forgot it?  How do I go about resetting

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Message 3 of 22
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Square Community Moderator

Hi @Lynchparis5 and welcome to the Community.

 

I moved your post to one of the existing threads for this same question but I'm not sure which PIN you're referring to.

 

Can you be more specific?

Ashley C
Community Moderator, Square
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Lost my temporary pin. how do I get a new one

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Admin

Best Answer

Hey @debkaplandesign!

 

Are you referring to your 4 digit owner passcode? If so, please go to Square Dashboard > Account & Settings > Edit owner passcode.

 

Let me know if I misunderstood you or you were referring to a different kind of pin! 🌠

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Message 6 of 22
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Have my own edited pin but need to access customer service with an 8 digit code

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Admin

Hi! I'm stepping in for Nika here. You can reach out directly to Customer Success at [Redacted]. Please keep in mind, you will need a customer code to get an advocate on the phone (which I believe is what you're requesting from me) Here is the link to get that code: squ.re/contactsqsupport

 

Have a nice day! 🙂

AshleyK
Community Moderator, Square
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Message 8 of 22
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How do I transfer from square to my linked bank account

 

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Message 9 of 22
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THANK YOU!! I was just about to yeet two GROSSLY over priced wastes of slave labor iPads. I followed the link and I wanted to point something out to anyone else who might read this:

 

I used her link to make a pin. I couldn't even open the square for restaurants app on the iPad. I may not have had one in the first place, I don't know. It didn't work at first. But, after I closed down the app, shut the iPad down, waited a minute to make sure it was in a coma, then turned it back on and opened the app, the new pin works.

 

Again, thank you so much, Olive!! This food truck that I'm getting setup has been stressing me out to the point I'm having chest pains again. Square not wanting to work (when it was SOOOOO simple and easy for every other business I've ever used it with) was going to be the final straw. I was going to sell my house if I had to to buy my partner out and take the food truck and everything even loosely associated with it to the junk yard to sell for iron.

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Message 10 of 22
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I am referring to my cash app card I forgot my pin number

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Message 11 of 22
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Square Community Moderator

Hey there, @joewiangeljoseo

 

Welcome to the Community! 

 

This Seller Community is focused mainly on Square and the many platforms it has to offer. If you need some help with Cash App, you will have to contact their Support Team directly: open your Cash App and tap "Cash Support" from your profile, or https://cash.app/help.

 

Thank you! 

 

 

 

Kassi
Community Moderator, Square
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Message 12 of 22
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I don't  remember my 4 digit code 

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I don't remember my 4 digs code

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Square Community Moderator

Hi @Kcexpress2015 - Thanks for reaching out to us here on the Square Seller Community

 

To locate your 4-digit passcode, please see the marked "Best Answer" from Isabelle_ in this thread:

" Go to Square Dashboard > Account & Settings > Edit owner passcode."


I hope this information is helpful but please do let us know if you have any additional questions. Always happy to help! 😊

Violet
Community Moderator, Square
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Not helpful and definitely NOT a “Best answer”. 

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Message 16 of 22
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How do I take the money off Kmy square card

 

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Message 17 of 22
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I can’t remember my pin nu

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Square Community Moderator

If by PIN number you are referring to your Owner Pass code this one can be found in your Square Dashboard under Account & Settings.

 

If you are talking about a different PIN number please let me know and I will gladly answer your question @Ambmobile45

JJ
Community Moderator, Square
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How? please help!

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Square Champion

Hello @0ctopus !

 

Your best bet for changing any PINs is to do it from the web dashboard.

 

Log in with an account with admin credentials (especially if you're needing to change the admin password) first

 

All PIN changes are in the Team section: Dashboard -> Team -> choose the employee you need to change

Scroll to Permissions then click Edit

 

 

Hope this helps!

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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