x

Can't seem to get back in to my weebly account - no password reset emails?

It's been a while since I updated by website, and although I am about 80% sure which email I used originally to set it up, I'm not 100% (I've got two emails, one for work, and one for personal use).

 

When I try to reset my weebly using my personal email address, I get a password reset link and can log in, confirming my site is not linked to that email.

 

When I use my work email (which I think my weebly is linked to, as its a work-related site) no password reset email comes through. I'd really like to update my site but have had no luck clicking "recover account" either. Does anyone have any experience of this, or know how to contact weebly directly to speed along this account recovery process? Thanks!

(my site is https://fishhealthandpathology.weebly.com)

653 Views
Message 1 of 3
Report
2 REPLIES 2

HI, Square obtained Weebly 2018 and are one platform now.  

 

You can try to contact Square Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

 

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

 

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

 

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

Hope This Helps!
TERRI
601 Views
Message 2 of 3
Report

Thanks! I missed their opening times but submitted an email request for help. 

558 Views
Message 3 of 3
Report