Apply Pay Option Not Showing on Square Online

[aplusburger]

As the title states even though it is enabled in the Square Online > Checkout menu it's not showing up when accessing the website on latest iOS on iPhone 11 Pro with Safari browser.

How could I have the customers see the Apply Pay option?

[sayra]

Hello,@aplusburger - Welcome to our Seller Community! 🥳

I've looked into this for you with our Weebly team. We were able to replicate the issue on our end with 2 other representatives. There seems to be a bug with our Apple Pay option in Safari as one of them was able to view the Apple Pay option but the second rep was not.

Please give us a call so we can troubleshoot your account further. We will need to send your case and account to our Advance Support Team. 

Thank you. 

[dbmanbread]

I am having the same problem. Customer says they can see that we accept Apple Pay but is unable to use Apple Pay.

[Harmony2c]

I'm currently only seeing a Google Pay option and add to cart with the Safari browser. Is there a way to add a widget for Apple Pay? Or has this issue been resolved? Thanks!

Website: https://www.harmony2c.com

[BernadetteA]

Thanks for reaching out, @Harmony2c 👋

I can see Apple Pay as an option in Safari on my device. Were you able to resolve this on your own, or did you receive assistance from the support team?

 

[Harmony2c]

Hello @BernadetteA! Thanks I see it now. That must have been a weird glitch because the feature was not accessible on safari or iphone on Wednesday evening (3/16). Thanks again! 

[BernadetteA]

I'm glad to hear it is working properly for you now! Thanks for confirming. 😊