Anyone else who has an inactive online store suddenly have it reactivated without you turning it on?

[jparks235]

I had deactivated my Square website years ago.  It "mysteriously" turned back on (I didn't do it).  A customer bought an item I no longer have.  I don't even have a bank account connected with Square.  So the money is "some where".  I am having to go through the dispute process, even though I don't have the money.  Wondering if I am the only one.

[sayra]

Hello, @jparks235. 

We are sorry to hear about this situation, and we understand your concerns. This sounds frustrating and unusual. Rest assured, we take matters like these seriously. To resolve this issue promptly. You did the correct thing by disputing this charge with our Square Support team. They can investigate this matter thoroughly and guide you through the necessary steps to resolve the dispute and locate the funds. 

We are here to assist you throughout this process. Please let us know if you have any further questions. Thank you.