site no longer taking orders

[mw2]

just got email from my first online customer on my new online site - who tried to order on my site but got message that site said it was no longer taking orders - how can I fix this?

[Kassi_]

Hey there, @mw2 - 

Thank you for posting in the Community with your Online Store issue. 

Are you using the Square Online Store or are you using another provider? 

I will keep an eye out for your reply👀.