UPC + SKU

[sciabica1936]

Anyone else require both  SKU and UPC for each item?

The SKU is the only way I can match up my items with my inventory software (Fishbowl) and the UPC is the only way I can scan items with a barcode scanner.  I need both per item.

[#2]

Hey @sciabica1936, thanks for bringing this up.

Right now, it's either/or: the Point of Sale app can't track both SKU and UPC for each item.

You can add multiple SKUs to an item, but your Sales Summary report will only reflect the bar code that your scanned at the time of the sale.

If you haven't had a chance already, you might find a solution with our partner apps such at One Up, Shopventory, or Stitch.

I can see how being able to scan both per item would be helpful for streamlining your inventory process, and I'll be sharing your suggestion with our product liaison team. Thanks for your patience as we work to improve, and please don't hesitate to reply with any other questions!

[Tom]

Hey @sciabica1936, thanks for bringing this up.

Right now, it's either/or: the Point of Sale app can't track both SKU and UPC for each item.

You can add multiple SKUs to an item, but your Sales Summary report will only reflect the bar code that your scanned at the time of the sale.

If you haven't had a chance already, you might find a solution with our partner apps such at One Up, Shopventory, or Stitch.

I can see how being able to scan both per item would be helpful for streamlining your inventory process, and I'll be sharing your suggestion with our product liaison team. Thanks for your patience as we work to improve, and please don't hesitate to reply with any other questions!

[B_kauff23]

Any update on whether/when this is happening? I also use SKU and UPC interchangeably, which creates a clutter of 'variations' in the Square database.

[Chad]

Hello @B_kauff23, currently we don't have a timeline for this feature, but we are still tracking the requests on this thread! 

[julians]

It's a shame that it's been over 2 years and still no update for something so neccesary. Who's in charge of these updates? Do you guys need help in finding someone that can impliment this? What is the hold up? 

It's really frustrating when you trust a brand a to be innovative, you build your life and business around them, and then they continue to ignore you.

[puka]

Hi @julians - Really sorry about the frustration, but know that our teams are always taking customer feedback into consideration for future improvements. However, even the best feature requests take time for our team to build. Our Product Managers take a lot of things into consideration when developing new features and addressing limitations of current features. Customer feedback is one huge piece of the puzzle that impacts prioritization, but it’s not the only piece.

You can learn more about what bring a Feature Request to life at Feature Requests & the Seller Community.

[Nathan]

I have the same issue,  SKUs and UPCs need their own fields because they are compeletly different.  I use Stitch and I can't properly import my SKU and UPC data into Square.

[sciabica1936]

There are only 2 things holding me back from switching my retail registers to Square.  This issue (SKU + UPC) and some form of auto applied discount system.  Seems so simple, but I've been suggesting both for years.

I'm sure it's a drop in the Square bucket, but I would immediately begin processing and additonal $500,000 per year if I had these features.

[PatriotJeff]

I'd like to add a +1 to this. We've just started using Square & Weebly and while I am otherwise thrilled with how the new system as been working for us, there are two major issues for us.

1) We need the ability to scan in a manufacture's barcode and associate it with an item that has a different SKU. I am unwilling to spend the time and money on printing out new barcodes based on a product's SKU when literally every item I stock already has barcodes on them.

2) Square is amazing in how it tracks customers. I'd love the idea of adding automatic discount rules for customer groups (Law Enforcement/Military, etc...) and also for sales within a certain time period (holiday sales, etc...)

[JoelPSU82]

I would also like to request a separate SKU and barcode field. The SKU does not have to be scannable, but just serachable and reportable.

[Daniel_Gallant]

I'm also looking for a way to store an SKU and barcode for an item. I use Shopventory for my inventory and keeping both the SKU (for reorders) and the barcodes (for inventory and sales) would be a great feature.

Thanks!

[EJ_]

Thanks for sharing your thoughts and interest with this @Daniel_Gallant

Hopefully we can get something built out in the future to help with this, but we don't have anything new to report as of right now. 

If something comes up, we'll post an update for everyone. 

[LocavoreStore]

A little late to the game, but I've been using the items "Variation Name" to store the SKU, and the SKU to store the UPC. I realize that won't work for some. But we don't use the Variation Name for anything... Just shows up as "regular" in our reports... So, we make the best of it. I hate that it shows up on the customer's receipt, but it's no dealbreaker. 

[springbeads]

I'm testing the square pos to see if I can move from lightspeed.  The main grab for me was the connection to Bigcommer.  The UPC code is huge for me.  So I put the UPC code on the same line with the sku as well as the sku number.  So far it scans this way.  I haven't tested to see if it gets wiped out when Bigcommerce and square talk to each other, or how it works with receipts.  For me a sku and upc are fundamentals to any pos system as well as tax exempt customers.  I really want to make the switch to Square and I'm hoping these items will have a fix in the future.  However, I do know from speaking with a representative that it's not even on the drawing board.

[scottma]

I am brand new to square and was getting ready to load inventory into Square. This may very well be a deal breaker for me and a real mess as I am trying to get my store open withn the next two weeks. Is there a tested work around for this?  I may just need to scrap Square and go with Quick Books POS.   

[Daniel_Gallant]

My solution was to use Shopventory with the barcode in the SKU field and the reorder SKU in the Barcode field. It's ugly but it works. The sooner Square can add this field the better it will be.

[ajnc98]

Yes, I also need a UPC and SKU per every item. The place we order are pruducts from have both a UPC for barcode scanning and a SKU so that u can type the shorter number if the barcode does not work. And since the barcode that comes on the products is the UPC we want to put that number in square for one scanner but we would like to add some iPads to our set up and we don't want to have to type the UPC to find the product we are looking for.

[Horsefeathers]

Bumping this, two years later, as we need this as well.

[PatriotJeff]

This reply was created from merging an existing thread:  Add UPC Field

This topic has been brought up numerous times in the last several years with seemingly no progress.

Square needs to add the ability to set a UPC in addition to a SKU for each item. These two numbers are not interchangeable and have very different functions in the world of retail. Every single item my store comes with it a pre-affixed label that contains the alpha-numeric product SKU and a UPC Barcode. Inventory control and point of sale efficiency would greatly benefit from the ability to simply scan a manufacture's existing barcode into Square and associate it with an item.

It's not cost nor time effective to print new labels containing a barcode generated based on the product's SKU nor does it make sense to make the product's SKU in our system the UPC.

[Helen]

I'm sorry for the frustration and that there isn't a way have both UPC and SKU fields for each item yet.I  know you've replied in this thread before but unfortunately I don't have a timeline for when this might be available. We'll post in this thread with any updates - that way everyone subscribed to the thread will be notified. 

[Misomiso]

So, years later still nothing? Come on Square, what retail business don't have this option? We are considering switch because of the lack of this.