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Square POS Echanges

Why can't I perform an exchange? Is it an option that I'm just overlooking? 

 

THIS IS EXTREMELY FRUSTRATING AND TIME CONSUMING!

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If you're subscribed to Square for Retail, open the app:

  1. Tap Transactions from the navigation bar.
  2. Search the receipt number or full credit card number to find the transaction.
  3. Tap the transaction to refund > Return or Exchange.
  4. Select item(s) to restock or Skip this step > tap Next.
  5. You can either issue a refund or search your item library to add additional items to the cart. The cart amount will automatically reflect the difference between the original and replacement items.

I hope this helps! @Fifteen25

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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