Sku is too long or not "alpha numeric" for creating labels?

[tipsroadside]

I'm trying to create labels and running into a frustrating problem.  I keep getting errors that the SKU is either too long, or can only be alphanumeric characters.

For example, here's one of the errors I'm getting. "The SKU for Healing Heart Earrings, default, HRT-E1   must be limited to alphanumeric characters."

I have a bunch of items that have the dash in the SKU and are working fine. I also can't find any info about what is too long.  10 digits? 12?

Would appreciate any help.

Susie

[Valentina]

Oh no, @tipsroadside! 🚙
 

Firstly, welcome to the Seller Community + so sorry to hear that you're here because you've run into trouble.

What kind of printer are you using for your label printing? This will help me pinpoint what may be happening here.

If you'd prefer to work with someone in realtime, feel free to get in touch with us by phone so that a member of our team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading here.