Show Loyalty Points

[rtfulk]

Is there a way to make the potential loyalty points show up while ringing up a customer? On Square free version it shows up while you are ringing up a customer, on Square for Retail it doesn’t show up.  Below is a photo hopefully explaining what I mean. This is on the free version of Square app POS. 

[TheRealChipA]

@rtfulk Just adding something to your post.  Not only does Retail POS not show claimable points, neither does Restaurants POS.  Only the Standard POS does.  I’m guessing that the Square reply will be that this works “as designed,” rather than it being a bug or oversight.  I won’t go into my thoughts about things “working as designed.”  LOL

But I will tag a few moderators to have them determine if this is working as designed for Retail and Restaurants.  Still, it sounds like a feature request is in order, my friend!

@_Violet @JJ_ @MayaP 

[rtfulk]

@TheRealChipA I agree, my thinking is Square for Retail should have everything that the standard POS has plus more. I have both installed, for the simple reason that some things are easier to do/change on the standard POS vs. the Retail POS.

[frances_a]

Hello there @rtfulk and @TheRealChipA ! 

I shared your feedback with our Retail team. I'm sorry I'm so late to this conversation.

When I initially brought this up to our Retail team, they explained this message showing potential points is part of a cart feature Retail had not yet adopted but was planning on adding in the future. 

Right now, it looks like this will be added in the next few months, but this feature is dependent on other cart functionalities that have not been migrated to Retail, so the team doesn't have a date set in stone yet. 

I appreciate you bringing this up and understand that it would be useful to have this feature.

Even though I don't have a specific timeline here, I wanted to let you know this is on our radar. 

Thank you ✨

[rtfulk]

@frances_a  Thank you for the update.