x

Selling Plastic Gift Cards Digitally?

Our farm has just ordered custom plastic gift cards from Square for customers to purchase. Right now, during Covid-19 restrictions, the majority of our orders are coming through our online store with Square for contactless pickup or shipping. I'm not seeing a way (or a logical workaround) to get the plastic cards in my online store for customers to order in a contactless manner. Any advice or tips?

4,402 Views
Message 1 of 16
Report
1 Best Answer
Square Champion

Best Answer

@Talinan I'd simply add them as an item, with a drop down as to how much to load. 

Then the order comes through, load the card as if the customer was in front of you - but add a discount for the full amount. 

Your reporting will only show the actual amount the customer has paid in the totals. 

View Best Answer >

4,402 Views
Message 2 of 16
Report
15 REPLIES 15
Square Champion

Best Answer

@Talinan I'd simply add them as an item, with a drop down as to how much to load. 

Then the order comes through, load the card as if the customer was in front of you - but add a discount for the full amount. 

Your reporting will only show the actual amount the customer has paid in the totals. 

4,403 Views
Message 2 of 16
Report

Thank you! I hadn't thought of doing it that way. Perfect advice.

Have a great day and thanks for your time 🙂

4,366 Views
Message 3 of 16
Report

I was thinking along the same lines. But wouldn’t this double count the sale? 

 

Once when the customer purchases online, and second when you load it for them? Or do you do a 100% discount when you load it since you already received the money. 

4,325 Views
Message 4 of 16
Report

@lulietbakery 


Yup, the 100% discount is the secret ingredient here to make it work without double counting the sale.

Sure, it might look as if you sold 2 gift cards in terms of the transaction records, but the $ amount will be for only one. And if you name your discount something like "Online Gift Card Sale" then there would be a record so it's clear there was only 1 sold.

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
4,323 Views
Message 5 of 16
Report

Hello I would like to understand how to make it work. We have the same problem with our Farm. 

 

Do you have a square website or another type? 

4,246 Views
Message 6 of 16
Report

Hey @Audrey89 

 

I use a Square Online site, but you can use any site - the only thing that the website you use does is just to collect the money & complete the sale, the loading of the Gift Card & Applying the 100% discount on your Square POS device is what really matters.


I used to use Wordpress with their ecommerce integration, but I switched over to doing it through Square Online:

 

Here it is on my site:

https://pessosices.square.site/product/gift-card-mailed/120

 

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
4,243 Views
Message 7 of 16
Report

Thank you so much for your help.

If I do understand well we put the discount once you activate de Card by the Square store? 

 

Sorry I'm a new user of square. So my questions might be little silly. 

4,240 Views
Message 8 of 16
Report

@Audrey89 

 

No problem!

 

Yup, because there is no official way to sell a Plastic Gift Card online, this is the work around we've found.

 

You would sell an Item called Gift Card online at whichever price you would like, and then you would separately load a Plastic gift card on your Square POS device and in that transaction you would add a 100% Discount.

Pesso - he/him
Pesso's Ices & Ice Cream
Square Super Seller - I'm here to help!
4,238 Views
Message 9 of 16
Report

Wonderfull 

 

thank you so much for your help

4,236 Views
Message 10 of 16
Report

Hi @Audrey89 

 

Please join my threat to make rechargeable plastic gift card available online.  https://www.sellercommunity.com/t5/Square-for-Retail-Group/Plastic-Gift-Card/m-p/249850#M17066

 

Sincerely,

 

Raul... 

4,015 Views
Message 11 of 16
Report

Hi @Audrey 

 

Please join my threat to make rechargeable plastic gift card available online.  https://www.sellercommunity.com/t5/Square-for-Retail-Group/Plastic-Gift-Card/m-p/249850#M17066

 

Sincerely,

 

Raul... 

4,015 Views
Message 12 of 16
Report

HI @pessosices 

 

Please join my threat to make rechargeable plastic gift card available online.  https://www.sellercommunity.com/t5/Square-for-Retail-Group/Plastic-Gift-Card/m-p/249850#M17066

 

Sincerely,

 

Raul... 

4,015 Views
Message 13 of 16
Report

Hi @lulietbakery 

 

Please join my threat to make rechargeable plastic gift card available online.  https://www.sellercommunity.com/t5/Square-for-Retail-Group/Plastic-Gift-Card/m-p/249850#M17066

 

Sincerely,

 

Raul... 

4,015 Views
Message 14 of 16
Report

Hi @Talinan please follow this link to see how we do it at Mima Market. It works for us, and how @Sam_400º said you can add a $100 discount to it, when processing in the system.

 

https://www.mimamarketmiami.com/product/mima-market-gift-card/305

 

Let me add that this is not an optimal way to do it because you are altering the cost of the item "card" so be sure that any amount you are selling reflects all the costs to it, for example the price of the card. Please join my threat to make rechargeable plastic gift card available online.  https://www.sellercommunity.com/t5/Square-for-Retail-Group/Plastic-Gift-Card/m-p/249850#M17066

 

Sincerely,

 

Raul... 

4,015 Views
Message 15 of 16
Report

Hi @Sam_400º 

 

Please join my threat to make rechargeable plastic gift card available online.  https://www.sellercommunity.com/t5/Square-for-Retail-Group/Plastic-Gift-Card/m-p/249850#M17066

 

Sincerely,

 

Raul... 

4,015 Views
Message 16 of 16
Report