NessRecords
11-20-2020
09:36 AM
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Progress Invoice deposit payment not showing up in Transactions
Customer bought an item with a payment plan.
- I added their card "on file" (they're already in our customer database)
- created a Progress Invoice for the item with Deposit and scheduled payments
- charged their card on file for the deposit amount
Invoice shows the deposit amount was "paid," with the card, but nothing appears in our Transactions dashboard … Did it go through or not? and will we get the money transferred into our bank account as usual with other Square transactions?
UPDATE: I found it here: https://squareup.com/dashboard/sales/reports/sales-summary (setting "today" look under "Total Collected") but I still can't figure out how to find the detailed transaction report … and the fee seems oddly high … $100 card dip resulted in $3.65 fees …
This was all done on Square Terminal. I know it's communicating because I'm logged into my desktop / web browser dashboard and everything matches.
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