How to adjust the total due after partial payment?

[Evan_R]

A customers total due was divided into four payments, she made 3 payments- then the scope of the project changed and the last payment is no longer needed.

I attempted to delete the item that was not needed - but the invoice will not update unless the "invoice total must be at least $1.00 more than the total the customer has paid"?

How do I adjust the invoice to reflect that she should no longer owe a balance?

[Kassi_ · Accepted solution]

Hey @Evan_R - 

Welcome back to the Community! 

You can cancel out the rest of the invoice, if you'd like. You can do that through your Dashboard under the Invoice > More. 

Nothing will happen to the payments you've already taken. Also, this won't throw off your books on the remaining payment.

Please let me know if you have any other questions. 

[Evan_R]

Thank you! Easy fix! I was a little worried that that would throw things off... !

[Cold-Coast]

This is good solution but … in case that the last payment, no need to paid in full, just partially.