Email Notifications for Orders

bullockdl · ‎11-12-2020

We have recently stopped receiving online order notifications via email. All other notifications continue to work and I have checked our notifications settings. Any thoughts?

sayra · ‎11-13-2020

Hey @bullockdl - I hope this has been resolved. If not, changing the email address on the account can help. On my end, I refreshed/updated your email settings, hoping this will resolve the issue. If you continue to experience the same thing, please contact our Customer Success Team to troubleshoot your account further.

Let me know if you have any other questions. Thank you.

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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corkrind · ‎03-20-2021

I have stopped receiving online order notifications. What are the steps to resolve this and get them back on?