Completed cc sale not transferred to bank

Lisero · ‎07-30-2020

I have a completed sales transaction on 6/16 but it is not showing up on my transaction detail report or in my bank account. Any suggestions?

Kassi_ · ‎07-31-2020

Welcome to the Community, @Lisero -

Thank you for posting! I would recommend reaching out to our CS Team directly about this payment.

They will be able to get into the nitty gritty of the payment and provide you with more information on what's going on.

Kassi
Community Moderator, Square
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