Can two locations (one physical and one online) share a single pool of inventory?

[66toCali]

We have a new website set up through Weebly but for accounting reasons need to keep our sales data separate from our physical store despite drawing from one inventory pool.

I have the item libraries synced between the two locations but we just need items to list as in stock on the website when they're in stock at our physical store. This is to allow customers to place orders if the item is in stock while preventing orders of out-of-stock items. 

[AshleyK]

Hey! Thanks for reaching out and welcome to the Seller Community. Unfortunately there is not a "master" inventory for all locations to share, but you can transfer stock between locations to help keep everything in stock. Also, on your Square Dashboard, if you view your items by all locations, you can see what the total stock is for all locations combined, you just won't be able to sell them outside of that location's assigned stock.

You may want to take a look at our Square for Retail subscription which will allow you to view and transfer stock between locations in app.

[cmoney]

Hey...So I see there is a "Total Stock" field now under managed stock. Are you working on a single inventory pool option that multiple locations can pull from?  The current setup is basically unmanageable ( for me) 

[BernadetteA]

Thanks for posting, @cmoney

I don't know if a change like this is in the works, or if we simply made an update to the way the page displays the content. 

I'm checking in with the teams to see if I can get some more details for you. Thanks in advance for your continued patience. 😊

[cmoney]

Retailers can dramatically improve their ability to make customers happy by getting  them the items they want – regardless of the channels they prefer  – by moving to a single stock pool model of inventory management

[cmoney]

For the retailer, not only does a single stock pool help solve the problem of running out of inventory, but it also helps reduce the amount of safety stock required to cover cycle times reducing total stockholding by as much as 20%. The benefits can be significant: customer service can be improved at the same time inventory investment is reduced.

[Pigfarmer]

We have one walk in freezer on the farm that everything we sell comes from. No matter which farmers market it gets sold at, or if the customer comes to the farm. We need a single point inventory that all locations draw from. 

[PositiveRootsUS]

Want to add my vote that a single pool of inventory would be a great feature to have across all locations/sales channels.  We do a mix of online sales vs. local sales at farmer's markets and festivals.  Overall, happy with the Square platform since we've started using it, but these seems like a basic feature that would be very helpful to implement.

[darienjoseph]

I agree, pretty basic feature for large multi location stores to have, generally to sync all locations to a master inventory for a online store 

(Not Square’s ecommerce tool)