how can you adjust tips on payments taken in offline mode?

[tkb22]

I can continue to take credit card payments on square for restaurants in offline mode, but can not figure out how to adjust for tips, even once reconnected to internet.

[JJ_]

Hey there @tkb22 

At this time you should be able to adjust tips as soon as the table is processed while in Offline Mode (before coming online). When this happens the table will like its occupied and while in this state you will not be able to use that table. If you encounter that this isn't the case when you process offline payments, I suggest you reach out to our Restaurants Team. You can give us a call at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here.