creating a sub modifier for a current modifier

[EricaQ]

Hi. I have a set of modifiers, but I wanted to see if I could create a set of sub-modifiers within those modifiers. 

In my case, I sell bubble waffles and pancakes. Right now, it's set up so a customer can choose pancakes, and they have signature flavors as a modifier. However, those flavors have items in them. Can I create a sub to each modifier? For example, if they choose 15 pancakes, the modifier is Oreo special, but they want to be able to choose if they don't want white chocolate. Is that possible? 

I guess I'm trying to avoid it being 10 different menu items and just a sub-modifier for the main modifier. I'm not even sure my question makes sense. Thanks. 

[ryanwanner · Accepted solution]

Hello @EricaQ !

Your question makes perfect sense. Unfortunately, submodifiers aren't something that Square has at the moment.

The only way I've found around this with the standard point of sale is to create an optional modifier group with all the No's and Sub's that you can think of. For online ordering, you'll run the risk of someone trying to order something that isn't correct, but it's about the best you can do at the moment.

In Square for Restaurants, you can set up Conversational Modifiers though. Here's a help article to help you configure it. Unfortunately, conversational modifiers are only available for in person ordering. For online ordering, you're still going to have to do the optional modifier group like I mentioned above.

I highly recommend heading over to the Ideate section of this community and submitting this feature request. Feature requests are weighted by how many sellers request it, so the more sellers that ask for sub-mods, the better the chance of it happening!

[jjsmeatshak1]

This exactly what I was going to recommend! Reach out to me if you need any help @EricaQ  

[EricaQ]

Thanks. I’ll have to mess mess with that. I’ll also submit. Thank you. 

[Onolicious_Hi]

I've been asking for Sub Modifier for over a Year Now... somehow, it's as if square has not really focused on the Restaurant side of the POS System because every other POS I've used has this basic feature set.